A recent Microsoft outage left users unable to access their Azure and Office 365 accounts. The outage impacted users who are required to sign in under multi-factor authentication (which is recommended for all users as a cybersecurity best practice).
Engineers are actively investigating an ongoing issue affecting Azure Active Directory, when Multi-Factor Authentication is required by policy. Please refer to https://t.co/Dw19fIoS5H for updates.
— Azure Support (@AzureSupport) November 19, 2018
Microsoft quickly addressed the issue and deployed a fix to return service. However, users across the globe were unable to sign in to their accounts or carry out self-service password requests. You can monitor the status of Office 365 on their health status page at any time. As of Tuesday morning, the service is back up and running.
As we discussed in our recent Suite Hacks video, Microsoft’s SLAs around Office 365 state that their service doesn’t cover many types of data loss including app outages, ransomware, and deprovisioned users. Therefore, Microsoft suggests a third-party backup solution, like Backupify, to avoid falling victim to data loss. Check out our recent blog post to learn more about how your data is and isn’t protected and why you need SaaS backup.
If you’re interested in learning more about how to protect tour SaaS data, try Backupify free today.