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August 02, 2013
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Backupify Best Practices for Google Workspace – 5 Useful Tips

Ok, so you’ve setup your Backupify account for Google Workspace and added some users. Congrats, you’ve got Google Workspace backup and your data is protected! But how do you ensure that you have total coverage across your organization? How do you ensure that you can get to your critical data when your organization needs it most? Here are some quick Backupify best practices to start using today. 

1. User Management: Batch Import

Depending on the size and complexity of your domain, manually adding users via the ‘Add Users’ list is not always ideal. 

To manually add users

  • Select one or more (up to 100) users, or choose all users by clicking the Name check-box. Use the search form to find a specific user(s) within the list.
  • Select Add Accounts to move the users to the Add Accounts to Backupify for Google column.
  • Click Save.

For domains that would rather batch import their users, we allow you to easily upload a CSV list of users that you want added to Backupify. Create the CSV list on your own or export a CSV list of users directly from your Google account.

To import a CSV list of your users, sign in to your Backupify account and from your dashboard click the ‘Add Users’ link. When you get to the Add Users page, click the ‘Upload CSV’ tab toward the top. You can then select the CSV file to import and when ready, click ‘Add Users’ to start the import.

You can also add by OU:

    1. Click the Add by OU tab. Only OUs that have users in them will appear as options.
    2. Select the group of users to add.
    3. Select add accounts to move the group to the Add Accounts to Backupify/Datto SaaS Protection for Google Apps column.
    4. Click Save.

2. User Management: Auto-Add Users

You can also set up your account to automatically add users to Backupify for Google Workspace.

To turn on Auto-Add users, sign in to your Backupify account and go to:

  • Seat Management>Admin>Settings>Domain Settings

From there, you can configure Auto-Add, and turn Auto-Add on the OU level.

3. Multiple Administrators

We suggest that every domain account on Backupify have at least one additional administrator on their account. Multiple administrators allows others in your organization to access the backups in case the account owner isn’t available. This reduces a single point of failure when needing to recover critical data.

To add an additional admin, sign in to your Backupify account and follow the path “Admin>Manage Administrators.”

From there you can search the user that you want to make an additional admin and then click ‘+ Make Admin’. Alternatively, you can revoke a user’s admin status by clicking the ‘remove’ link in the list of current admins. You can also sort administrators by:

  • Employee Name
  • Email/Username
  • Role

It’s important to note that MFA is mandatory for all administrators using a 3rd-party authenticator add.

4. How to Set or Change a Backupify Password

We suggest that you set a Backupify password for the admin account(s) on your Backupify domain account.

By default, you log in to Backupify using your Google Workspace credentials.

However, we allow you to set a Backupify password for your account which lets you log in without having to authenticate through Google. This can be useful in rare cases where Google authentication is down or if your Google account has been compromised and you can’t log in.

To set a Backupify password, sign in to your Backupify account and click the username in the top right-hand corner of the screen, then select “User Settings” from the drop-down menu.

The system will redirect you to the Partner Portal’s User Settings page. Click the “Change Password” link in the User Information card. Enter the current password, then set and confirm your new password.

If you have forgotten your password and need to reset it, you may click “Forgot Your Password?” at the login page. Backupify will email you further instructions to reset your password.

5. Audit Log

We suggest you periodically log in to your Backupify account and check on recent account activity for your account. We grant you access to audit log information to see the actions of users on your Backupify account. Be mindful of what has been done on your account and by what users.

To view your account activity, sign in to your Backupify account and click the Admin tab. At the top of the Backupify dashboard, you’ll see the “Reporting” option in the drop-down.

From there, select User Actions. From there you can run reports on individual user activity, and download a CSV of your entire audit log for your records.

Hopefully these tips provide some insight into your cloud-to-cloud backup solution. As always, our support team is here if there are any questions related to these best practices or anything else. For more information on your Google Workspace account, check out the resource below.

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