Shared Responsibility: Why Businesses Need Third-Party SaaS Backup

Data created in software-as-a-service (SaaS) applications like Microsoft 365 and Google G Suite is just as vulnerable to accidental deletion, ransomware, and other corruption as data in on-premises applications. SaaS application user agreements clearly state that data protection, data-level security, and long-term retention are ultimately end-user responsibilities. That’s why Microsoft, for example, recommends third-party backup in its Services Agreement.

SaaS Providers bear some of the responsibility for data protection of course. They must ensure application uptime, data availability, basic retention, and infrastructure-level security. This is commonly referred to as a “shared responsibility model” for data protection.

The Shared Responsibility Model

SaaS providers protect data against:

• Service interruptions due to hardware or software failure
• Loss of service due to natural disaster or power outage

Businesses must protect data against:

• Accidental deletion
• Hackers, ransomware attacks, other malware
• Malicious insiders

Microsoft has seen dramatic increases in the daily use of their communication and collaboration tools due to the COVID-19 outbreak. According to the company, the number of Teams users has more than doubled in recent months to 75 million. Google has seen a spike in usage as well. With organizations of all kinds forced to work remotely, SaaS backup is more important than ever.

Backupify

Backupify protects businesses against user errors, ransomware, and data corruption. It provides simple, automated, and secure backups three times every day, stored independently from SaaS providers’ infrastructure. Unlike native tools, Backupify maintains folder structure and permissions in backups—so restores are fast, whether you need to recover a single file or an entire user’s account. Our easy onboarding process and 24x7x365 support gives you peace of mind that your data is safe. Backupify delivers:

Reliable data protection

• Automatic backup 3x daily
• Point-in-time restore and export
• Unlimited storage
• Infinite retention

Comprehensive support

• Microsoft 365: Exchange, OneDrive, SharePoint, Teams
• G Suite: Gmail, Calendar, Contacts, Drive, Shared Drives

To learn more about why businesses need third-party SaaS backup, check out the video below: