The COVID-19 pandemic has changed many aspects of life around the world, the most striking for IT teams being the abrupt shift to remote work to help keep their employees safe and avoid infection.

This massive increase in remote workers has caused Microsoft Office 365 Teams to gain more than 12 million daily users in a single week, up 37.5 percent.

As the sudden influx of users came in, Microsoft has struggled at times to keep up with the demand, even causing an outage on 3/16. Outages such as this one prove that while your data you may think data is inherently safe in the cloud, it’s certainly not as foolproof as many people may think.

Protect Your Company from Teams Data Loss

As the recent outage proves, it’s important for businesses to protect their Microsoft Teams data as they would for any other critical SaaS application data. Should Microsoft’s systems go down or an error occur on Microsoft’s side, your data may be compromised. Additionally, there have been numerous cases where employees delete data en masse (perhaps after the end of a project) thinking that the information is no longer needed, only to realize several months later that those files are now required.

Best practices state that your backup data should exist in a second location independent of Office 365’s environment. In this scenario, if primary and local backup data is destroyed, administrators have another copy offsite to restore from. This thinking is Disaster Recovery 101, but many individuals overlook this when it comes to Office 365 data. Your Microsoft data is just as susceptible to data loss without an offsite copy of your data.